A performance analysis revealed underachievement among a targeted student group. I provided behind-the-scenes operational support — scheduling, documentation, and tracking — to help the team implement responsive solutions. This collaborative effort led to improved alignment, better resource use, and measurable progress.
These interventions led to a measurable improvement, with performance rising from 65% to 94%. This outcome reflects the power of coordinated operational support, consistent implementation, and focused analysis in driving results.
Root Cause Analysis Slides
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